Privacy policy

Privacy Policy for FishAndRoad

This privacy policy outlines how FishAndRoad manages user information. It aims to inform and notify you about:

  • The personal information we collect from you or third parties through our website.
  • The entity responsible for collecting this information.
  • How the collected data is utilized.
  • Who may have access to the information.
  • Your options regarding the collection, usage, and sharing of your information.
  • The security measures we have in place to prevent unauthorized access, misuse, or data loss.
  • How you can correct any inaccuracies in the information we store.

If you believe our company is not adhering to this stated privacy policy, you may contact our Security & Privacy Department by emailing [email protected] or sending correspondence to:

FishAndRoad.store
Attn: Privacy & Security Department
63 E Freeport Blvd
Sparks, NV 89431

Information Collection and Usage

FishAndRoad is the sole owner of the data gathered on this website. We do not sell, rent, or share this information in any manner other than what is disclosed in this policy. Information is collected at multiple points throughout our website.

Orders

When placing an order, users are required to provide contact details (such as name and shipping address) and financial details (such as credit card number and expiration date). This information is used for billing and order fulfillment purposes. If there are any issues processing an order, we will use the provided contact details to reach out to the customer.

Cookies

Cookies are small text identifiers that are transferred to your device to allow our website to recognize you and improve your browsing experience. The cookies we use do not contain personally identifiable information.

Most browsers offer settings to block or manage cookies, including options to decline new cookies, receive notifications when a cookie is sent, or disable cookies entirely. While you can still browse and make purchases without cookies, disabling them may limit certain features, such as saving your shopping cart, quick checkout, and order tracking.

We do not store third-party or cross-domain cookies. However, we may use services like GoDaddy SSL or Google Analytics, which may store their own cookies. FishAndRoad does not share user data with these services, nor do we have access to their data.

Log Files

We collect IP addresses to analyze trends, manage our website, track visitor behavior, and compile demographic statistics. However, IP addresses are not associated with personally identifiable information.

Data Sharing

FishAndRoad does not share your personal details with third parties. The only exceptions are:

  • Your shipping details, which are provided to the shipping company for delivery purposes.
  • Your payment details, which are submitted to your card processor for transaction processing.

We do not distribute your information to marketing agencies, advertisers, or other vendors.

External Links

Our website may contain links to third-party sites. Please note that FishAndRoad is not responsible for the privacy practices of these external sites. We encourage users to read the privacy policies of any website that collects personal data. This privacy statement applies only to FishAndRoad.store.

Mailing List

Users may subscribe to our mailing list by providing their contact details, such as name and email address.

Surveys & Contests

Occasionally, we may conduct surveys or contests that request user information. Participation is completely voluntary, and users can choose whether or not to share their details. Requested information may include:

  • Contact details (such as name and shipping address).
  • Demographic data (such as ZIP code and age group).

Contact information will be used to notify winners and distribute prizes. Survey responses help us enhance user experience and satisfaction.

Tell-A-Friend Feature

If you choose to use our referral service to recommend our website to a friend, we will ask for their name and email address. FishAndRoad will send a one-time email invitation to visit our website. This information is stored solely for that purpose and is promptly deleted after the email is sent.

Security Measures

We take extensive precautions to safeguard the personal information of our users. When sensitive data is submitted through our website, we ensure its protection both online and offline.

When users enter confidential details (such as credit card numbers or Social Security numbers) on our registration or order forms, the information is encrypted using industry-leading SSL encryption technology. On secure pages like our checkout form, you will notice a locked padlock icon in web browsers such as Microsoft Edge and Google Chrome, indicating a secure connection.

Beyond online security, we also implement stringent offline measures to protect user data. All personal information is restricted to authorized employees who require access to perform specific job functions (such as billing or customer service). Employees must use password-protected screensavers when stepping away from their desks, and they must re-enter their passwords upon returning. Additionally, all team members undergo regular training on security and privacy policies, with mandatory refreshers conducted quarterly or whenever new protocols are introduced.

To further ensure the security of stored user data, our servers are housed in a secure environment within a locked facility.

For security-related inquiries, please reach out to us via email at [email protected].

Promotional Offers

New members receive a welcome email containing their username and password verification. Periodically, existing users may receive updates on new products, special promotions, and newsletters. However, we respect user privacy and provide options to opt out of such communications. Details on how to unsubscribe are included below.

Service Announcements & Website Updates

Users may receive notifications regarding updates or changes to our website and services. Since these announcements contain essential service-related information, users cannot unsubscribe from them. However, we communicate with users only when necessary—such as providing requested services or addressing account-related matters—via email or phone.

Updating Personal Information

Users can modify, update, or delete their personal details (such as address or ZIP code) at any time. This can be done through the Account Settings page or by contacting our Customer Support team. If a user decides to discontinue our services, we offer a way to remove personal data from our system.

Opt-Out Policy

We provide users with the choice to opt out of having their personal data used for purposes beyond the direct functionality of our website. For instance, during the checkout process, customers can choose not to receive promotional emails.

Subscribers who no longer wish to receive newsletters or marketing materials can opt out by following the unsubscribe instructions provided in emails or by reaching out to us at [email protected].

Additionally, we always inform users when their information is being collected by third-party services. This allows users to make informed decisions on whether they want to proceed with services requiring external involvement.

Privacy Policy Updates

If we make any changes to our privacy policy, updates will be posted on our homepage to keep users informed about how we collect, use, and protect their data. In the event that we intend to use personal information in a way different from the original collection purpose, we will notify users via email. Users will have the option to accept or decline the new terms. Any data collected will always be used in accordance with the privacy policy in place at the time of collection.